Refund policy

Thank you for choosing Haylo Collections for your jewelry needs. We are committed to ensuring that our customers are completely satisfied with their purchases, and we understand that sometimes things don't work out. Our return and exchange policy is outlined below:

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Exchanges for Damaged Goods: If you receive a damaged or wrong product, please email us at info@haylocollections.com within 7 days of receiving your order and let us know about the issue. We will work with you to resolve the issue, including providing a full exchange of the product. Please note that we only accept exchanges for damaged goods that have not been worn. All returns must be in their original packaging and include any accessories that were included with the product.

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Non-Returnable Policy: Please note that we do not accept returns for Haylo Collections items. Should you experience any issues or have any inquiries regarding your product satisfaction, please contact us at info@haylocollections.com for further assistance. We will do our best to accommodate your needs. 

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Thank you for choosing Haylo Collections for your jewelry needs. We strive to provide high-quality products and excellent customer service. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.